Agencies
Services
Contact Us
Taxpayer Assistance
To receive assistance by phone, please call 1 800 732-8866 or 217 782-3336.
Hearing-Impaired TTY Services
- General Inquiries: 1 800 544-5304
- Collections: 1 888 261-2718
Representatives are available Monday through Friday, 8 am - 5 pm. Over-the-phone translation services are available.
To receive assistance by email, use the information below.
| Business Income Tax or Withholding Income Tax | [email protected] |
| Individual Income Tax |
[email protected] |
| MyTax Illinois Help |
[email protected] |
| MyDec (Online Real Property Transfer Tax) Help |
[email protected] |
| Order Forms |
[email protected] |
| Power of Attorney |
[email protected] (submissions only) |
| Sales Tax |
[email protected] |
| Sales Tax Exemptions |
[email protected] |
Visit a Local Office
When you come to one of the Department's facilities, bring all available information with you. No appointments are necessary; however, if you have a complex issue, please contact the department ahead of time so they can be prepared to give you the help you may need. Translation services are available.
Language Services
The Illinois Department of Revenue (IDOR) provides free language services to individuals with limited English proficiency (LEP). IDOR also provides free aids and services to people with disabilities to communicate effectively with the department, such as qualified sign language interpreters.
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